Shipping
Where we ship, how long it takes, and what to do if something goes wrong on the way.
Last updated October 20, 2026
Draft. This policy is being reviewed before the store opens, and may change. Highlighted items are still to be confirmed.
Where we ship
We ship to addresses in the United States.
When your order ships
Orders are packed and shipped from Southern Utah. Blankets in stock ship within To confirm: processing time, in business days.
Custom blankets are made for you, so they take 5 to 7 business days to make before they ship.
Cost and delivery time
Shipping is $10.95 an order, and free on orders of $250 or more. The free shipping amount counts the blankets in your order, after any House Ambassador code and before tax. What you pay for shipping is shown at checkout, before you pay. Carrier and typical delivery times: To confirm: carriers and delivery times.
Sales tax is calculated at checkout where it applies.
Tracking
When your order ships, we email you a tracking number to the address you gave at checkout.
Lost, late or damaged
If your package is lost, arrives damaged, or hasn’t arrived To confirm: number days after it shipped, email us at officialhouseofminky@gmail.com with your order number, and photos if it was damaged, and we’ll To confirm: replace it, refund it, or let you choose.
Please check your shipping address at checkout. If a package comes back to us because of an address error, we’ll contact you to send it again. To confirm: who pays to reship it